Delivery Information

We will endeavour to send your goods at the postage/courier rates indicated, however, if your order is particularly heavy or bulky, we may be charged more from our freight provider and as such, this additional charge will be passed on to you. Delivery times given on this web site are indicative only. K-Labs Ltd will not be liable for any failure to observe delivery times but will try and contact you by phone or email if any late deliveries are anticipated. You understand and agree that you shall not be entitled to withdraw or modify any commitment made for the purchase of products from this web site once that commitment has been made for any reason, including without limitation, due to any delay in delivery. If however, delivery has not happened after 14 days from the indicative delivery date, the buyer may, at their election, treat the failure to deliver as a terminating contractual event. In such an event K-Labs Ltd will refund any payment made to it in respect of that particular order.

If K-Labs Ltd is unable to source the particular product you require, K-Labs Ltd will contact you, the buyer, and inform you of the general date of availability. If you, the buyer, are unhappy with that, K-Labs Ltd will provide a refund of the money paid for that order.

All international customers must obtain shipping costs before ordering goods.